How do pre-orders work?

Pre-orders allow us to produce our apparel on-demand, ensuring minimal waste and maximum attention to quality. When you place a pre-order, your item is made just for you! The typical timeline for pre-orders is:

Production & Fulfillment: Orders are usually shipped within 30 days, but in some cases, it may take up to 60 days depending on supplier times.

Updates: We’ll keep you informed via email with updates on your order’s progress.

Why does it take up to 60 days to receive my pre-order?

As a very small business, we create each piece in small batches to maintain our high-quality standards. Delays can happen due to supplier availability or production schedules. Rest assured, your order is worth the wait—we promise!

What happens if my pre-order is delayed?

In the rare event of a delay, we’ll notify you immediately and provide an updated timeline. If you have any concerns or need to make changes, feel free to contact us.

Can I cancel a pre-order?

Yes, you can cancel your pre-order within 24 hours of placing it. After that, production begins, and cancellations may not be possible. If you need assistance, reach out to us directly at support@gatorandgoods.com.

How should I care for my clothes?

To keep your clothing looking great:

- Wash in cold water.

- If there is a design, turn the clothing inside out to protect it.

- Air dry or use a low-heat setting if needed.

These steps help preserve the design and extend your clothing’s life!

What materials are your T-shirts made from?

All our T-shirts are 100% cotton for maximum comfort and quality. Each piece is uniquely crafted, so slight variations in color and tone are expected—making your shirt one of a kind!

What payment methods do you accept?

We accept all major credit cards and PayPal through Square for secure, seamless transactions.

Is my payment information safe?

Absolutely! All transactions are encrypted, and we never store your payment details.

What if I receive the wrong item or a defective product?

Oh no! We’re so sorry for any mix-up or issue. Please email us within 14 days of receiving your item, and we’ll make it right—whether that’s a replacement, refund, or other solution.

Are your designs original?

Yes! All designs are created in-house and are exclusive to Gator & Goods. We’re proud of our handmade, small-batch production process.

Can I reuse your images?

All content and designs are copyrighted. Please contact us for permission if you’d like to feature our images or designs.

Do you collaborate with artists?

Yes, we work with artists to create unique pieces like our "Meet The Bones" postcard art. If you’re interested in collaborating, reach out via our e-mail willy @gatorandgoods.com

Still have questions?

Contact us anytime—we’re here to help! Email us at support@gatorandgoods.com